Question 1

What does a business ICT setup include?

Accepted Answer

A business ICT setup includes computers, internet connections, networking equipment, cloud applications, phone systems, and security controls. It also covers how these resources are maintained, backed up, and made available to employees. Each part should support the tasks the business needs to complete.

Question 2

How does ICT help a business innovate?

Accepted Answer

ICT gives employees the tools to share information, automate repetitive tasks and test new ways of delivering services. For example, connecting customer enquiries to a shared task system can reduce manual data entry and make follow-ups easier to track. Measuring the results helps managers decide which improvements deserve further investment.

Question 3

Does using cloud software reduce the need for capable computers?

Accepted Answer

Cloud services can move some processing and storage away from individual computers, but employees still need devices that run their applications comfortably. Browsers, video meetings and synchronised files use local processing power, memory and storage. Hardware requirements depend on the combination of tasks being performed.

Question 4

Which PC components matter most for business productivity?

Accepted Answer

The priorities depend on the employee’s workload. CPU performance matters for calculations and processing, RAM supports active applications, and an SSD helps with loading software and accessing local files. A dedicated GPU becomes relevant when applications benefit from graphics acceleration, such as certain design, video editing, and rendering tasks.

Question 5

How can a business identify whether a slowdown comes from its PCs or network?

Accepted Answer

Check whether the problem affects one device, several employees, or a particular application. Monitor CPU, memory, and disk activity during the slow task, then compare performance over wired and wireless connections. If local applications work normally while online services struggle across several devices, investigate the network and service availability.

Question 6

What makes an ICT setup suitable for remote work?

Accepted Answer

Remote employees need reliable access to approved applications, shared files, and business communications. Suitable devices, clear access permissions, and a straightforward support process help them complete the same tasks they would handle in the office. Connection quality should be assessed where employees actually work.

Question 7

Does storing business files in the cloud replace backups?

Accepted Answer

Cloud storage and backups serve different purposes. Synchronisation can carry accidental changes or deletions across connected devices, while recovery options depend on the service and its settings. Businesses should confirm what can be restored, how long recovery copies are retained, and whether restoration has been tested.

Question 8

How should a growing business plan its ICT upgrades?

Accepted Answer

Start with expected changes in staff numbers, applications, data volumes, and working locations. Review existing performance problems alongside software support dates, hardware upgrade options and recurring cloud costs. Upgrade the areas that limit essential work, then measure whether the changes deliver the intended improvement.

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